Returns

All sales are final

Because Benchmark Cola Creatine Gummies are a consumable dietary supplement, we can’t accept returns or exchanges, and all sales are final. This also helps us make sure every pouch we ship is sealed and has never left our control.

Cancellations

You can cancel your order for a full refund as long as it hasn’t been fulfilled yet. To cancel, email us at hello@takebenchmark.com as soon as possible with your order number and the subject line “Cancel Order.” If we can stop the order before it’s fulfilled, we’ll cancel it and refund your original payment method. Once an order has been fulfilled, it can no longer be cancelled.

Damaged, defective, or incorrect orders

If your order arrives damaged, opened, or isn’t what you ordered, email mailto:hello@takebenchmark.com within 7 days of delivery with your order number and a photo of the issue. We’ll send a replacement or issue a refund at no cost to you.

Lost or stolen packages

If your tracking shows your order as delivered but you didn’t receive it, contact us within 7 days and we’ll help you look into it with the carrier. If you added Shipping Protection at checkout, we’ll take care of lost, stolen, or damaged packages as described in that coverage.

Subscriptions

You can skip, pause, or cancel your subscription at any time from your account, before your next order is processed. Subscription orders that have already been fulfilled are final, like any other order.

Refunds

Approved refunds go back to your original payment method. Depending on your bank, they usually appear within 5–10 business days.

Questions

Email hello@takebenchmark.com and we’ll get back to you as soon as we can.